While traveling recently I met my sister( I would call her TwistedSister but I would probably get sued by some 60 year old big haired rocker) at a fast food restaurant in Mobile, Alabama. I won’t say the name of it but let’s just say avoid it if you have a fear of clowns. Well she and I place our order and proceed to wait about 15 minutes. Now keep in mind this is a “fast food” restaurant.
We were chatting and catching up when I said to her “hey its been at least 15 minutes since we ordered and everyone behind us is gone!”
So I motioned over one of the servers or helpers or whatever they call themselves and asked her to check on my order because it had been at least 15 minutes. Well she started talking to me in a very nasty manner telling me that my order was just being cooked because there was big orders. Asking her what the heck big orders placed after mine had to do with mine just being cooked brought a nasty stare and then walked away. I then asked another “server” to get her manager because this was taking too long. Instead of going back and getting her manager, she screams out her name telling her ” some man wants his order and his money back”.
So then a 20 something came out and stood there for at least a minute. Thinking she would eventually ask me what was the problem I didn’t say anything. Finally I broke down and told her the issue, telling her I wanted my money back and I wanted my order, because after all this was not a slow food restaurant. Her response was “At this point I don’t really care”. Well this was too much for my sister, who had been telling me to calm down. She proceeded to ask the manager “You mean to tell me as manager of (famous fast restaurant that reminds you of St Louis landmarks) you don’t really care???” Well the manager quickly changed her tune and gave me my order and my money and we had a good laugh about it.
Now why am telling you this whole story? Well actually Hambone has already touched on this subject and that is the subject of discrimination. This was a group of people at a well know establishment arguing with each other and with me about a damn chicken biscuit, when the whole thing could have been easily settled. They actually argued with me, they argued with their manager and she took it all with the only exception telling me “I don’t really care”. Now you can whine and pout all you want to about how the world treats you. You can say that you were discriminated against. You can complain that someone else got the promotion. You can moan and bitch that the world isn’t fair that other groups of people are treated better. But what you should do before you bore us with all that is think about how you perform your job. Think about how you treat or mistreat customers. Lastly think about the perception you are giving your boss (though in this case, no difference) and why he should promote you.
Being courteous and professional is how you move along in a career. Not acting like a gangsta you saw on the latest rap video.
Oh by the way, I did report the incident to the headquarters of this fine establishment and I was award with two coupons for their Big (burger), in a city I seldom go to. Nice!